Under Our Catalogues, you will find our current catalogue and brochures, and in the Press section, numerous publications about our products. Our shelving systems and tippers are also available internationally through our distribution partners. We offer comprehensive service and technical support directly on site.
At Bartels, practical and comprehensive support is at the heart of our service and support offering. Our on-site consulting allows us to analyze your specific storage and operational conditions directly at your company and to work with you to develop tailored solutions. Experienced field service representatives personally inspect your facilities, discuss requirements and conditions with you, and ensure that planning and equipment are optimally aligned with your operational needs – including professional support from design and manufacturing.
Another key component of our services is quality assurance. This includes internal processes and inspection mechanisms that ensure both new installations and existing systems meet the highest technical and safety standards. Through continuous monitoring and evaluation, we ensure that the performance and durability of the racking systems are maintained over the long term and that any potential weaknesses are identified at an early stage.
We offer certifications in accordance with:
In addition, our occupational health and safety management system has been successfully audited, and on 11 April 2014 we were awarded the “Sicher mit System (SmS)” seal of approval at the regional conference of the Employers’ Liability Insurance Association. Until 2020, this seal has represented a certified occupational health and safety management system within our company.
The advantages of our occupational health and safety system include its controllability and our regular internal “management reviews,” which clearly and efficiently identify any need for action.
The clear and transparent structure of our safety processes, along with the defined allocation of responsibilities, also reflects transparency in areas of accountability.
Our own field service customer advisors are personally available to support you with the planning and equipping of your warehouse. Thanks to their continuous coordination with our design and manufacturing departments, our technical consultants provide you with a highly competent point of contact at all times.
We offer certifications in accordance with: DIN EN 1090 – Execution of steel and aluminium structures – Part 1: Conformity assessment procedures for load-bearing components, and
DIN EN ISO 3834-3 – Quality requirements for fusion welding of metallic materials – Part 3: Standard quality requirements.
Storage systems are considered work equipment and therefore fall under the responsibility of the operator. In accordance with the German Industrial Safety Regulation (Betriebssicherheitsverordnung), they are subject to regular mandatory inspections. Our qualified racking inspectors offer you the annual safety inspection of your storage systems..
As part of the racking inspection, specially trained inspectors carry out regular visual and functional checks of your storage systems in accordance with the relevant standards, such as DIN EN 15635. Safety-related aspects such as damage, correct installation, labeling, and the condition of safety components are assessed. After the inspection, you will receive a detailed report including a damage assessment, recommendations for corrective actions, and guidance on preventive maintenance. In this way, we actively help to minimize risks in warehouse operations and maintain a high level of operational safety.
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